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Privacy Policy


Privacy Policy

This Privacy Policy has been created so that you, the website visitor can understand what information we collect about you, why we collect it and how we use it. In order to increase your user experience, and to provide some basic functionality on our website, we need to use some information that may concern you. This privacy policy has been compiled to better serve those who are concerned with how their information is being used online.

Personal information is information that can be used on its own or with other information to identify, contact or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we may collect or use any of your personal information.

SimTeam Ltd. (collectively referred to here as „we”) collects no personal information without the consent of our visitor. Though we may collect anonymous browsing data so that we can understand our visitors’ behavior on our website, but this kind of information cannot identify a single person or individual.


What data de we collect?

For better user experience and website functionality, if you are our contracted partner, we use your full name, your company’s name and your email address in our user database. No other personal information is collected or stored on our database. We do not expose this data to any third party, and we will not misuse any of your personal information.

We collect your personal information for various purposes, such as processing your order, corresponding with you, providing you with a subscription. This information is protected on our servers and, besides our website’s administrator colleagues, no other person can access it but you. We do NOT request any debit/credit card information or any personal identification data from you, such as your passport number.

For analysis purposes, we collect further information about your behavior on our website. This information includes your browsing device, web browser, geographical location, and on-site behavior, like visited pages and average time on the website. We would like to emphasize, that this information is completely anonymous, we cannot link website visitor data to any particular individual, this data’s only purpose is of informative nature.

For analysis purposes we use Google’s Analytics service. For further information about Google’s Privacy Policy, please check their website.



Our website uses cookies

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember your login status. We also use third party cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

As the process of disabling cookies may vary from browser to browser, if you wish to block cookies on our website, please contact us on our support email address (see below) so that we can help you with the cookie blocking process.


Usage of your personal information

We do not sell, trade, or otherwise transfer your personally identifiable information to third parties. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential and their access to this information is explicitly necessary. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. For example your anonymous visitor statistics go to Google’s servers for data processing, for further information about Google’s own Privacy Policy, please check out their website:


Your personal information is used so that we can provide a more advanced user experience and functionality on our website.

Our client’s personal and contact information (e.g. telephone number, mailing and email address) is safely stored in our HTTPS-based customer service and customer relationship management systems which comply to data protection regulations.


Information we share

We do NOT share any of your information with any third parties, though we will share personal information with companies, organizations or individuals outside SimTeam Ltd. if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:

  • meet any applicable law, regulation, legal process or enforceable governmental request.
  • enforce applicable Terms of Service, including investigation of potential violations.
  • detect, prevent, or otherwise address fraud, security or technical issues.
  • protect against harm to the rights, property or safety of SimTeam Ltd., our users or the public as required or permitted by law.

We may share aggregated, non-personally identifiable information publicly and with our partners or potential partners. For example we may share information to show trends about the general use of our services.


Personal information removal

You may, at any time, request us to remove your personal information from our servers, and we will do so by your request at once. 


Changes to the privacy policy

We reserve the right to modify or supplement this Privacy Policy. Our Privacy Policy may change from time to time, and we will post these changes on our website and, if the changes are significant, we will provide a more prominent notice, such as email notifications.

The current privacy statement is effective as of May 24, 2018. If we make any changes, you will be notified on the website or by email, depending on the significance of the change.